Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Information: When you use our services, contact us, or register on our website, we may collect personal information such as your name, email address, phone number, and billing information.

• Usage Information: We collect information on how you interact with our website, including your IP address, browser type, device information, pages viewed, and time spent on the site.

• Cookies: We use cookies and similar tracking technologies to enhance your user experience. Cookies help us understand how users navigate the site and enable certain website functionalities.

How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To deliver and manage the services you request, such as web design, development, and digital marketing.

• To Improve Our Website: To analyze website usage and improve the user experience.

• To Communicate with You: To send you updates, promotional offers, newsletters, or other information that may be of interest to you.

• To Process Payments: To complete transactions and manage billing for our services.

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers).

• Legal Requirements: If required by law or in response to legal processes (e.g., court orders), we may disclose your information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal data, subject to applicable laws.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us using the contact details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

Flow Hive Digital reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Last updated" date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Serbia. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Serbia.